Tigrani Silver Faqs
How long will it take for my order to ship?
- Rings, Pendants, and Necklaces take 3-5 business days from the order date.
- Chess Sets take about 4 weeks from the order date.
- Paintings take about 3 weeks from the order date.
- Everything else takes about 1-2 weeks from the order date.
Is Shipping Free?
- Shipping is free to United States of America, Everywhere else it is $27.00 USD
What Shipping Carrier is used for shipping the items?
- United States Postal Service (USPS) is used for shipping to United States of America (USA) and International orders.
- United States of America (USA) orders are shipped with USPS Priority Mail
- Everywhere else USPS International Priority Mail is used.
- All shipments include tracking number and will be E-Mailed once it is shipped.
What is the Return Policy?
- I don’t accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order. We will work with you to resolve any issues you may have.
Do you accept PayPal or is it only Credit Card?
- PayPal and Credit Cards can be used for purchasing any items.
How do I make changes to an order?
- If you noticed a mistake on your order or simply need to make an adjustment, please contact us immediately by email Tigrani@hotmail.com. We will be able to make the adjustments for you, if the order has not yet been shipped.
What are the Measurements of the Ring Sizes?
- All rings are in Standard United States of America (USA) Ring Sizes. If you are outside of USA please use an international chart to see what your ring size is in USA.
Is the Jewelry made in the USA?
- Yes, all Jewelry’s are made in the USA.
Can you make it in Gold or other Metals?
- Absolutely, all items could be customized to any Metal you would like, just email us Tigrani@hotmail.com.
Do you accept custom orders?
- Yes, whatever you have in your mind we can make it into fine Jewelry. email us Tigrani@hotmail.com and send us pictures if you have any.
Can I have a different Genuine Gemstone than what it comes with?
- yes all stones in all silvers can be replaced by any Stone of your choice, keep in mind prices can change, just email us Tigrani@hotmail.com.
What is the Difference between Pendant, Chain, and Necklace?
- Pendant is the Silver without the chain.
- Chain is the chain that goes on the neck without the Pendant.
- Necklace means both together, meaning the chain and pendant are included.
What is the cost for custom orders?
- a normal size ring or pendant starts at $1,000.00 USD
- bracelets, chains, and other custom accessories price varies depending on the size of the item, contact us Tigrani@hotmail.com.
if you have any questions please email us at Tigrani@hotmail.com and we will help you with all your questions and comments.